Ray Power, Manager Home Instead Senior Care Waterford stressed the importance of service providers and retailers having a better understanding of dementia and Alzheimer’s.
“Every day in Dungarvan, someone with dementia goes into a shop, a bank, a restaurant and, as is too often the case with dementia or Alzheimer’s, that person may be confused, disorientated or isolated. The premise of this dementia training workshop is to help businesses and their staff understand dementia, recognise the signs and interact appropriately with that person.”
“From very simply recognising the symptoms of dementia in a person to dealing with them appropriately and compassionately through apt body movements, body language and voice tone, staff will be better equipped to assist and reassure a person with dementia, in order for that person to have a stress and anxiety free experience.”
Dungarvan Chamber of Commerce recently completed the dementia workshop and is actively encouraging more local businesses to sign up for training.
Jenny Beresford, CEO Dungarvan Chamber of Commerce was enthusiastic about the initiative. “We are delighted to be working with Home Instead Senior Care to address the needs of those with dementia and their families. Dungarvan businesses have always been ahead of the curve when it comes to providing excellent customer care. We feel that local businesses, being some of the first in the country to undertake this training programme, will certainly add value to the Dungarvan retail and service experience, not just for locals, but for those who come to visit the area.”
Mr. Power added “We are determined to make Dungarvan Ireland’s first fully Dementia Friendly Town. The derivatives of this are manifold. For people with dementia, visiting, shopping and staying in Dungarvan it will become an even more agreeable experience. It would encourage, what is often a marginalised sector and their family carers, who can also feel very isolated and alone, to become more enmeshed in the local community. This is something we at Home Instead Senior Care believe can only have massive benefits to those with dementia, their carers and their families.”
If you are a business owner and are interested in finding out more about Home Instead Senior Care Dementia Training workshops, visit www.homeinstead.ieor call Waterford Home Instead Senior Care on 058 75298.